Want a peace of mind when travelling? Then think of Chartis (currently known as AIG) Travel Guard. Once you are insured with us, you can enjoy a stress free trip around the world without worrying about trip delays, medical bills, car hire, personal baggage and emergency telephone services. Tour the world with your loved ones for business, education or even a holiday and rest assured for a complete coverage for all your insurance needs.Chartis Travel Insurance
caters for your single and annual trip to any destination in the world. In case you are travelling with your loved ones, we will cater for each trip depending on the specific needs. Travelling with freedom each year has never now become so easy with our exciting plans which give you the necessary protection for your travel needs worldwide. Thanks to our dedicated consultants for assisting you to get your travel claims fast.
icon-quote-left Besides caring for you and your family, we also have unique Group Travel Insurance plans that may suit your employee(s) if you are a business owner! icon-quote-right
BenefitsYour Chartis Travel Insurance policy will cover a wide range of risks allowing you to enjoy your business or leisure trips across the world without any fear or uncertainties:
icon-check-circle Medical expenses coverage for injuries and sicknesses sustained while overseas.
icon-check-circle Protection for accidental death involving overseas public transport.
icon-check-circle Evacuation plans to Singapore in the event of serious medical attention.
icon-check-circle Emergency phone charges and baggage cover including laptops and jewellery.
icon-check-circle Car rental charges and returns.
icon-check-circle 24/7 international assistance hotline for emergencies, medical and travel information.
icon-check-circle Comprehensive plans to all your family members including babies even on the event of natural disasters.
icon-check-circle Cover for leisure on amateur sports, loss of use of tickets, baggage delays and travel delays.
icon-check-circle Cover for terrorism, kidnapping, unauthorized use of credit cards, loss of documents or personal properties from home when abroad.
Although Chartis Travel Insurance covers almost all risks, there are certain exceptions. These include:
icon-times-circle Mental disorders
icon-times-circle Pre-existing mental conditions
Also, we cannot be held liable where you have travelled against the advice of your doctors and/or government travel advisories.
To get the full benefits of your Travel Insurance policy:icon-phone Contact us immediately in the event of any accident insured on your policy. icon-mail-forwardSend an email immediately with your claim form together with the certificate of insurance and documents to prove your case.For instance,• For medical claims, attach the original hospital receipts or medical report. • Death claims should be backed up with death certificates. • Loss of personal property should be accompanied by police reports • Claims for flight delay should be supported by Air Tickets and acknowledgement receipts on baggage.• In case of third party liability, submit all documents to us and don’t accept responsibility.icon-mobile-phoneIf you are unsure which documents to be included, call your consultant or our 24/7 hotline and we will advise accordingly.
icon-question-circleI HAVE MADE A POLICY PAYMENT, WHEN WILL THE TRAVEL GUARD BE EFFECTIVE?icon-comments-oTravel cancellation and postponements due to insolvency becomes effective 60 days before your departure or on the application date whichever comes later. Accidents and death benefits begin 3 hours after your departure and end after your return from abroad or expiry of your policy.icon-question-circleI CURRENTLY SUFFER FROM A MEDICAL AND PHYSICAL CONDITION. WILL I BE COVERED WHILE ON MY TRIP?icon-comments-oUnfortunately, our policy does not cover pre-existing medical conditions for which you got a treatment or even had drugs prescribed to you 12 months prior to your trip.icon-question-circleDOES THE TRAVEL INSURANCE COVER PREGNANCY RELATED MATTERS FOR ME?icon-comments-oYes, we will cover all medical expenses for pregnancy related sickness while overseas subject to policy terms and conditions.icon-question-circleWHAT CIRCUMSTANCES ENTITLE ME TO TRAVEL CURTAILMENT COVER?icon-comments-oIf you have opted for travel guide on your policy, you will be covered if your trip is disrupted due to a major travel event preventing you to go overseas. The same extends to situations where you are involved in a serious injury or your plane gets hijacked. In the event of loss of first relative e.g. parents, siblings, spouse and your children while abroad, the same cover will be extended. Same case applies when a relative gets hospitalized for more than 5 days therefore interfering with your trip.icon-question-circleIS BAGGAGE DELAY AT THE SINGAPORE AIRPORT INSURED?icon-comments-oYes, we cater for both baggage delays in Singapore and overseas provided the delay persists for more than 6 hours.icon-question-circleMY PLANE FAILS TO TAKE OFF DUE TO A MECHANICAL PROBLEM IN SINGAPORE, WILL I BE COVERED?icon-comments-oYes, Chartis Travel Insurance policy covers plane mechanical problems which may delay you for more than 6 hours while in Singapore.
We understand that undertaking a travel policy can be hectic for the first time. However, we have the most time saving and efficient application procedure. Once we get your details, you will receive your Travel Insurance confirmation by email almost instantly.We customize the policy for you and your loved ones without any obligations on your side. Our service includes organizing for inexpensive annual travel insurance plans for more comprehensive coverage.Enjoy our fast claim procedure and engage our experienced team that is a phone call away to assist you with your travel insurance.