AXA Motor Insurance is one of the best insurance companies in Singapore. Offering 24/7 support to its policy holders, we are the only insurer with innovative plans and a dedicated team that you can reach to whether in Singapore, west Malaysia or peninsular Thailand. Our Motor Insurance plans are tailored to your profile and car. Nominal premiums allow you to add preferential options to your policy and most amazingly, your car coverage is based on the market value to ensure you get every dollar for your property.
AXA understands that buying a Motor Insurance policy can be complicated, time consuming and stressing. With our 10 year of experience, AXA has installed a state of the art insurance procedure that involves less paper work. In fact, AXA collects your profile information almost instantly via fax or email.Installments are cheaper and credit cards are accepted at 0% interest. The support team is fast when lodging a claim and even assists you to renew your road tax as an added benefit. icon-quote-left Ever wondered how is it possible to get the best car insurance quotes? In Singapore, insurers generally assess your premium based on the key factors such as the driver's and car's profile. Find out more and engage our service here.icon-quote-right
Irrespective of your driving experience, you need AXA Motor Insurance to safeguard you against losses, damages and liabilities to your vehicle and third parties. All these are covered by AXA Smart Drive which comes with lots of basic and enhanced benefits:icon-check-circleOption to select repair workshops of your choice.icon-check-circleCar coverage in case of theft or severe damage.
icon-check-circleUnlimited windscreen cover.
icon-check-circle Reimbursement of loss incurred during flood, hurricane, volcanoes and typhoon.
icon-check-circleCar coverage in case of strike, riot and civil commotion.
icon-check-circleClaim process assistance including form filling.
icon-check-circleProtection to third party vehicles, property or bodily injury including legal services.
AXA Motor Vehicle policy allows you to enjoy No Claim Discount (NCD) to keep your insurance costs lower if you make 1 or no claim during a period you will enjoy 50% discount when renewing your policy. You will also get 20% off if you do not exceed more than 2 claims during a period. You can pay nominal premiums to get a comprehensive cover. This comes with more benefits e.g. extended personal accident cover to you, your nominated driver and passengers for up to $20,000 among other benefits as seen below:icon-check-circle24hr accident towing services.
icon-check-circle9 months warranty on repairs.
icon-check-circleEnhanced personal accident cover for up to $30,000.
icon-check-circleRefund of damaged personal effects for up to $3,000 when your car is involved in an accident in Singapore.
icon-check-circleRepatriation cost (both for the car and passenger) when driving in Malaysia and peninsular Thailand at $200 per passenger with a maximum of $1,500 per accident and $100 for car repatriation in Singapore.
AXA reimburses all policy holders whenever possible according to their premiums.icon-times-circle However, you will not be covered if the accident happens outside your geographical area.icon-times-circle In addition, AXA is not liable for any loss, damage or liability where the vehicle is not used in accordance to the policy agreement e.g. when the driver or declared driver uses the vehicle under the influence of alcohol.icon-times-circle AXA is also not liable to any loss/damage/ liability arising from: • war or invasion.• foreign enemies’ acts / warlike operations / rebellion / mutiny / revolution / rebellion / seizure of power• flood / typhoon / hurricane / cyclone / tornado / volcanic eruption or • earth or other convulsions of nature unless such activities meet the requirements of legislation.icon-times-circle Catastrophic risks such as nuclear ionization, radio-activity, and escape of nuclear fuel/material/waste cannot be insured.
icon-pencil-square-o When an accident happens, the first step is to record the particulars of all parties involved in the accident. These include their names, NRIC/FIN number, phone number, address and their insurance companies. If there is a damage to a third party vehicle, the registration number should be recorded.icon-phoneSecondly, the insured party should call your insurance consultant for further advice. In case the vehicle needs a towing service, we will take care of this for you!.icon-truckDelivery of vehicle should be done within 24 hours or the next business day to the nearest AXA approved workshop to start a claimicon-plus-circle Finally, it is a must to lodge a police report in case of injury to pedestrians or damage to government or foreign vehicles or properties. Police report is also necessary if the accident takes place outside Singapore.icon-appleicon-androidFor the first time, AXA Motor Insurance has changed the Motor Insurance industry. They have come up with a mobile app that allows you to access your vehicle insurance needs on the go. The iPhone application called SmartClaims comes with handy features that allow you to record motor accidents on the spot. The mobile software is simple to use. It just involves a 1-2-3 procedure to file a claim. Just save your AXA motor policies on the app’s profile and tap on “My Claims” when an accident occurs. The application allows you to call AXA support instantly, take photos of accident and even record damage to third party properties with ease. It also shows the nearest AXA’s approved workshops where you can take your car for further checking.
icon-question-circleCAN I TRANSFER MY NO CLAIM DISCOUNT (NCD) TO ANOTHER CAR?
icon-comments-o Yes, you are allowed to transfer your NCD to another car. However, it is not assignable to another person
icon-question-circleI GOT INTO A CAR ACCIDENT IN MALAYSIA, WHAT PROCEDURES SHOULD I FOLLOW?
icon-comments-o First, file a police report with the Malaysian police. When you return to Singapore, report the case to your insurer with a copy of the police report. In case of a damaged vehicle, arrange for it to be towed to Malaysia causeway. From there, another tow truck from Singapore will take over. Towing charges are covered up to $500 in case of AXA comprehensive private motor policy.
icon-question-circleUNDER WHAT CIRCUMSTANCES SHOULD I LODGE A REPORT WITH THE POLICE?
icon-comments-o Make sure to file a police report when there is a bodily injury, involvement of foreign registered vehicles, government vehicles, hit and run cases, theft, vandalism or even damage to third parties’ properties.
icon-question-circleSHOULD I AGREE TO PRIVATE SETTLEMENTS FROM THE OTHER PARTY IN CASE OF AN ACCIDENT?
icon-comments-o You may opt to accept a private settlement with the other party but it is good to have the agreement in writing. To do this, call AXA hotline at 1800-880-4888 or your consultant for further advice and assistance.
icon-question-circleMY NCD HAS BEEN AFFECTED AND THE ACCIDENT WAS NOT SOLELY MY FAULT, CAN I REINSTATE IT?
icon-comments-o If you are successful in at least 80% of your counter claim for excess and loss of use, your NCD can be reinstated upon request. You will however need to send copies of: letter of demand, discharge voucher and settlement breakdown to look in to the request.
icon-question-circleCAN I REQUEST AXA NOT TO COMPENSATE A THIRD PARTY?
icon-comments-o Third party claims are handled professionally by AXA experienced team. This is in regards to AXA’s ability, rights of the third party and your Motor Insurance policy. However, you may opt to take all the third parties’ claims by signing an undertaking form. When you choose this method, all correspondences including legal maters will be directed to you.
icon-question-circleDOES WINDSCREEN CLAIM AFFECT MY NCD AND DO I HAVE TO GET THE COVER FOR WINDSCREEN REINSTATED?
icon-comments-o In AXA Motor Insurance comprehensive car policy, your car windscreen is covered for unlimited times and insured at full value. Therefore, it will not affect your NCD. In that respect, no excess is applicable and no reinstatement is needed for windscreen claims.
icon-quote-leftFeel free to contact us or find out more here for additional FAQs or other car insurance related matters.icon-quote-right
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